Warranty
Lone Star Pond Supply stands behind every system we sell as a factory-authorized U.S. Solar Mounts distributor. Below is how warranty coverage works — the specific terms marked TBD are pending final confirmation from Lone Star Pond Supply before this page is treated as final.
Coverage
Every system sold by Lone Star Pond Supply carries the U.S. Solar Mounts manufacturer warranty against defects in materials and workmanship, passed through to you as the original purchaser. [TBD: exact coverage scope per product line — pending Alex].
Duration
[TBD: coverage term per product line — e.g. panels, compressors, diffusers often carry different periods. Pending Alex's confirmation of exact terms from U.S. Solar Mounts.]
What's Not Covered
As a general rule, manufacturer warranties don't cover normal wear items (like diffuser membranes), damage from improper installation, misuse, or unauthorized modification. [TBD: confirm the exact exclusions list with Alex before publishing as final.]
How to Claim
Submit a warranty claim through our online form and we'll walk you through the rest — most claims just need your order or serial number, purchase date, and a description of the issue.